Posts Tagged ‘Recruitment’

Be careful when choosing the right recruitment company…

October 31, 2014

I am sure you are aware but there is a skills shortage within education and therefore recruitment companies are clamouring over themselves to work with qualified language teachers and fill ever increasing vacancies. This may sound like heaven as you will be inundated with jobs, but is the recruiter all that they seem?

broken promises

Be wary.

After 15 years in the recruitment sector I am fully aware that there are a large number of unscrupulous organisations out there that proceed to ruin the reputation of the ethical recruitment firms simply by being in the same sector. Remember, anyone can have a fantastic website built, but is there any substance behind it?

How can you tell if your recruiter is worth dealing with?

Well, firstly, don’t believe everything you read on the forums. It is very rare that anyone will post a positive review of a recruitment company, forums breed negativity and therefore you cannot obtain a true picture from just reading the thoughts of a few teachers. There are always two sides to every story.

Ask other teachers for a referral. Check the company out on Linked In, are their consultants listed and how many recommendations do they have? How long has the company been in operation? Do they operate from a fixed address or just a mobile? Is their website updated regularly, how proactive are they? By looking deeper into a company you can begin to build up a good profile of them.

Demand for money

Remember that recruitment firms make their money through the placement of teachers. However, the ‘fee’ is paid by the hiring company, not the individual. So, tip number one, if you are EVER asked to part with any money by the recruiter, run for the hills. No professional recruitment organisation will ask for money from you, if they say it is for visa and medical fees, again, resist. You should ONLY pay this money to the visa agent directly.

Offers without interviews

I assume you will have uploaded your CV onto several job sites as well as applying for a number of roles with a number of recruiters. If you receive an offer by email without having had an interview or having discussed the role in detail, alarm bells need to ring. Ethical recruitment companies will NEVER ever simply present a contract of employment to you without having had an in depth conversation to discuss the role, location and organisation you will be working for. Obviously I cannot prevent you from accepting such an offer but I cannot understand why anyone would move countries / jobs on the whim of an email.

Lack of communication

Even if you have a conversation about a job, make sure all lines of communication remain open and the recruiter exhibits complete transparency at all times. If you get the impression they are winging it or being evasive, walk away. A good recruiter will know everything about the role, mobilisation process, package, location and start dates. Unfortunately there are too many companies that have the opinion that once the teacher has accepted the job, their work is done. Nothing is further from the truth. You should be in close contact with the recruiter up to mobilisation, after all, they are supposed to be your confidant and support mechanism. If this breaks down I would seriously question whether the role is all that is seems.

Be realistic

Of course, even the best recruitment company in the world cannot legislate for its clients or external factors that may hinder the offer and / or mobilisation process. If I can be so bold, don’t have unrealistic expectations and try not to become impatient if the process isn’t going as quickly as you would like. As I stated earlier, a recruiter makes their money by getting teachers jobs, so why on earth would they knowingly slow down the process? If you antagonise the recruiter, they may not prioritise your application, so play fair too.

Teachers are not perfect either!

Securing a new role via a recruiter is a two way process. The recruiter will expect you to be professional, communicative and react to reasonable requests too. Remember, if you are dragging your feet during the offer or visa process, the hirer may become concerned about your commitment and rescind the offer. You need to be open and honest with your recruiter, the world of education recruitment is not as big as you may think and burning bridges is never a good idea. Recruiters are not naïve enough to think that you are not applying for other roles and will then consider all offers, but if you accept a role, tell them. Don’t just vanish off the face of the earth, we do have very good memories…

In conclusion, once you are happy with your recruiter, stick with them and work together as a team. Build a good relationship and this will stand you in good stead for future positions and contracts.

How do I know this? Well, as Managing Director of m2r Education, we haven’t won 5 international business awards and received numerous glowing references plus recognition from the British government for nothing you know….

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Kuala Lumpur – Now the fun begins

July 2, 2014

Day 5

After a few days in KL I suppose it was only fitting that I did some proper work, after all that was the reason I was there in the first place. I had spent one day at an Education Fair which was good for contacts but The Training Gateway had arranged a packed program for us all and I needed to showcase my new name badge anyway…

A bit of a disclaimer here. If you find my account of the actual trade mission tiring then I would advise you not to bother going on one. I have been on trips with people who are not ready for such an ordeal and I can tell you, it is grating. Only commit if you have the energy, drive and enthusiasm required for such a trip. This isn’t a holiday (honestly!).

After I had packed away my lilo and water wings (joke) the serious business of showcasing m2r Education began. As with all missions, an introduction into the market / country is essential and as usual, we started with a visit to the British Embassy. Above a bank. In a coach with a tour guide. I didn’t realise I had booked onto a women’s institute holiday to South East Asia. But at least I know where Michael Jackson stayed now. Shame he had no idea where the meetings were though.

I like visiting British soil when I am away, just to get a decent cup of tea mainly. However, as this was a new country for me, I went into the first set of meetings with my eyes open, the same cannot be said for other members of the group however… The information presented was very informative and certainly gave me tremendous enthusiasm for the rest of the time in KL. The facts and figures relating to Malaysia were mind blowing and the educational blueprint is certainly worth a look.

After what seemed like an eternity the initial briefings came to a close. Don’t get me wrong, they were very good, especially the one who decided to present 73 slides to an audience of rather drowsy delegates (hot, stuffy room) in a rather monotone voice…. Seriously, they were good.

Two further meetings followed, with organisations specifically aimed at the training and education sector. I am not going to bore you (any further) my dissecting every single meeting, suffice to say the company and audience were well matched. Just a shame that jet lag was following most of us around and there was a lot of head nodding to be seen…. Someone needs to make a little crane that is attached to eyelids to keep them open. Hence my point earlier, missions are tough, do not think you can breeze through them.

From my perspective, the final meeting of the day was the best. Obviously I am on a trade mission mainly for selfish reasons and therefore I am looking for recruitment related opportunities. Meeting an organisation who represented 500 international schools and were happy to push our details to them was music to my ears. One of the Directors was a guy I originally met at the education fair on the previous Saturday, he was happy to see me again and of course, cemented the fact that I represented a serious and committed organisation. Take note, on a mission always look to see what other events are happening around it and make sure you attend.

Today was also the first day the group was together for work related purposes, no cliques were developing (unlike last time…) and everyone was getting on really well. When tiredness is setting in, having a good bunch of people around you helps. It also means that we can take snaps of those who decide to catch flies at inopportune moments too…..

On all trade missions, one of the great benefits is the networking. Not just between the group but also at organised events. This was no different. So after a very quick turnaround it was out for an evening of meeting all those great and good within the world of education in KL and further afield. Slight issue though, our brilliant tour guide, yet again, had no idea where he was going. I suspect his guided tours are of his own house and even then he gets lost.

Our bus. Not lost for once.

Our bus. Not lost for once.

After 500 years we made it to the networking reception, a very nice rooftop terrace owned by the Director of UKTI in Kuala Lumpur. It is always good to be fashionably late… By 2 hours. These events are always good, if you make the most of the occasion. There have been too many times when I have witnessed people at these events just chatting to their mates and then complaining that it was a poor turnout. I am not a massive fan of networking but so far, no one has shouted at me, punched me or even been slightly rude. Just get out there, have a go and see what happens. I left with some great contacts and have never seen so many sweaty people in one place in my life. No I don’t frequent those types of places thank you.

All in all a very good first ‘proper’ day in KL. Made some good contacts, got a good overview of the landscape, only nodded off once (honest) and sweated more that I actually intended to. Thanks heavens for hotel laundry. We may have gone out to relax after an action packed day but if you think I am going to blog that, then you have another thing coming…. One more full business day in KL to follow plus a rather interesting experience at the airport en route to Jakarta to come next!! Until next time folks…

A warm welcome

A warm welcome

Anyone got any matchsticks?

December 11, 2013

Well, that was an eventful 2 days here in beautiful Oman. For someone used to cold weather in December, sitting here in Muscat where it’s 30 degrees is somewhat of a weird if not fantastic experience. Might as well enjoy it whilst I can….
This leg of the trade mission has been excellent, in my opinion better than Qatar but only because I have made more contacts and received greater interest in our recruitment services. Plus I just prefer Oman, but that’s just my personal opinion.
I am struggling to remember the number of meetings we have had etc due to extreme tiredness, but suffice to say, loads of positivity and we will certainly be coming back in the very near future. As we already do quite a bit of business here it is always good to see familiar faces and build on our already good partner relationships. That’s what it’s all about after all.

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As the Training Gateway are now forced fans of my blog, just a word about them. Thoroughly impressed. (Ok 2 words). If I am allowed to come on another on their trade missions I will definitely be at the front of the queue. It is a shame that not everyone shares the same sentiment, some of the comments have been hilarious to say the least but if you think I am going to share them on here, not a chance. All I will say is some people are better suited to working in the UK. For ever.
Thankfully no idiocy from me this time. Well, just a little bit but you can’t have everything. You have to let your (in my case imaginary) hair down sometimes for fear of going crazy.
Anyway Merry Christmas from Muscat, next stop Abu Dhabi where I somehow doubt it will be any less hectic than here. Which is good, although unbelievably tiring!

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And now, the end is near….

November 28, 2013

Well, as there is absolutely nothing to do here at King Fahd International Airport I may as well post my last Saudi trip related blog. Oh no I hear you cry! OH NO I HEAR YOU CRY. That’s better. (Pantomime season is almost upon us).

It has been an eventful 2 weeks. Riyadh was great for business, the focus was entirely on education and training and it was a great success. The city is massive, rammed with traffic and some pretty impressive buildings and unbelievably terrible driving.

My hotel, the Al Khozama oozed old school chic and service. Very friendly staff who actually took an interest as opposed to the plastic ones you get in some much bigger properties. I have not stayed in a hotel where you hand your proper key into reception when you leave every day for some time. Pretty cool actually.

Al Khozama Hotel, Riyadh

Al Khozama Hotel, Riyadh

 

The rain was heavy. Very heavy. Closing the whole of Saudi was slightly melodramatic but considering the state of the driving, lack of drainage and dodgy bridge constructions, I could see why. It was amusing to see pictures of one guy jet skiing down a road in Riyadh and another using a polystyrene block a as a raft! However a few years ago over 1000 people died in Jeddah due to the floods so it is an issue which needs to be addressed.

I will skirt over my aching back etc as I am sure you are just as fed up with it as I am. Safe to say it still aches, thanks for asking.

As usual the hospitality of my clients never ceases to amaze me. I genuinely do not expect anything in the way of gifts and I feel very awkward accepting them but it is rude to do anything else. It is very humbling and extremely kind. Receiving a wonderful gift from a candidate was even more surprising, most people we get a job for seem to disappear into the ether, so to feel a genuine warmth and gratitude makes my job a whole lot easier and satisfying. ‘Thank you’ is such an emotive phrase when delivered with dignity and feeling.

Of course I could not remain professional all the time:
*Sitting in the middle of the family section in the poshest hotel in Riyadh (Ritz Carlton) before being rescued by my client.
*Trying to open a wall thinking it was a door in another very posh hotel (Four Seasons).
*Being mistaken and then confirming that I am the British Ambassador to Saudi Arabia (he is over 6ft and white) so easy mistake…
*Killing time by going to a mall before discovering none of the shops would be opening for another 3 hours and I could not go anywhere so had to wander around aimlessly whilst the security guards wondered what on earth I was doing.

So you can see, international recruiter supreme I may be, but interspersed with bouts of idiocy.

After Riyadh I flew up to the Eastern Province to hook up with the UKTI trade mission. I always enjoy these missions as it is an excellent opportunity to make good contacts and showcase the company. As this part of Saudi was my route to entry several years ago, I always end up trying to see more people than I actually have time for. Plus the Arab culture is to arrange a meeting with nano seconds notice meaning a rigid schedule is never a good idea. I didn’t do too badly, a mix of confirmed and off the cuff meetings were had and all went pretty well. Even the bizarre client meeting (with a group that we have had tremendous recent success with) where one of the guys decided to rip into me for no reason whatsoever and I almost walked out. Even this one ended with us confirming more business and a vote of thanks! I am still shaking my head as to what twilight zone I wandered into.

It was particularly interesting to see some expat compounds. That is all I am saying on the matter!!

In summary, 2014 is going to be immense. My head hurts in trying to work out how we are going to fit it all in, but we will and it will all be a tremendous success. Coupled with the new contracts we have signed in Bahrain and Oman, plus existing clients increasing their requirements, I suspect next year will pass in a blink of an eye.

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Want to meet and discuss your recruitment plans for 2014?

September 20, 2013

Want to meet and discuss your recruitment plans for 2014?

Contact us now and we can set up a meeting!

Fancy a career change?

October 30, 2012
Working for m2r ltd from Munir Mamujee

International customer service – 5 top tips

May 24, 2011

So, how do you keep clients happy when you are working across the globe?

Here are m2r’s top 5 tips on how to retain clients that span time zones, languages, culture and of course, distance.

1. Visit regularly

It is too easy to win the client and then resign yourself to emails and phone calls. You have to make the effort to keep developing the relationship. In cultures where friendship comes before business, if you do not want to invest in the time or effort to visit these companies, your relationship will be very short lived. Try to go at least once a quarter, depending on distance.

2. Take an interest in the country where the client is based

If the client thinks you are only after their money, again, no trust will be formed. You are a guest in their country and you need to make a concerted effort to understand the culture, at least some of the native language, the history and also, get a feel for the place. Don’t spend your time in the hotel or the bar, this will not lend itself to building client relationships.

3. Get them to take an interest in where you are from.

Building relationships is a two way process, so, involve your client by showing them your home town etc. They will feel that there is a bond and a trust and that you want to involve them in more than just a one dimensional relationship. I am from Wakefield and trust me, very few of my clients knew of Wakefield before I visited them! Now they now all about the place. It has really helped cement my relationship with them.

4. Get to know your clients as human beings.

This is especially prevalent in cultures where family comes first. If the client feels that you are only interested in their business, you may get one order but that will be it. Take an interest in their life. Again, if this does not interest you then maybe international business is not for you.

5. Go the extra mile

Companies want to work overseas, sometimes for the wrong reasons and this leads to cynicism towards your whole industry. Show your international clients that you are different by delivering exceptional service, maintaining close contact and taking a genuine interest in their business, themselves as individuals and their country. You need to act and appear that you are merely an overseas extension of their current supply chain, not just a person or company that is looking at just the financial reward. This will only lead to very short term gain and open the doors to your competition.

From my experience, using these five tips as a guide will put you head and shoulders above your competition and cement your business relationship with your overseas clients. Don’t forget to deliver what you say and always exceed expectations, but that goes without saying!

Latest press releases

August 14, 2010

http://www.pressbox.co.uk/detailed/Business/m2r_launches_new_Middle_East_website_524858.html

http://www.pressbox.co.uk/detailed/Business/Low_Cost_Recruitment_Service_Launches_524878.html

Please contact munir@m2r.co.uk for further information.

Our latest profiles

April 1, 2009
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m2r in the Recruiter Magazine

January 23, 2009

recruiter-23/01/09

Wakefield sales recruiter M2R has been invited to attend a trade delegation to Bahrain and chosen as a recruitment case study for UK Trade and Investment. UKTI has invited M2R’s clients and also future potential business partners to the event after being impressed by its successful relationships with clients in the Middle East.

Munir Mamujee, director of the global media sales specialist, told Recruiter he was “delighted” at being selected to represent the recruitment industry at the British Embassy in Bahrain in February. “It’s not bad for a team of five from Wakefield. We are beating huge recruitment companies to contracts in the Middle East,” said Mamujee.

“There is so much doom and gloom around at the moment, it just goes to show that if you are determined and work hard enough, you can really achieve things, even in a recession.”

Mamujee, who only begun recruiting in Dubai last February, added: “The Arab market likes to meet face to face and I believe they appreciate our passion, desire, honesty and professionalism.”

Mamujee puts his success down to creating added value services for clients and candidates.

M2R offers weekly candidate tracker updates for clients and also provides a useful information MP3 welcome package for candidates placed in the Middle East from the UK.

“We are completely honest with our candidates. The last thing we and our clients want is for someone to travel 3,500 miles and our clients to
invest heavily in someone who hates the country and the job. We film the offices where they are going to work and put together useful travel tips and information for them to settle in. We put this on an MP3 for them to watch, so they are aware of what to expect.”

Brian Aungiers, international trade advisor for UKTI, said of M2R: “Good solid advice has helped facilitate their entry into the Middle East market.

“M2R has used a variety of UKTI services to help them make informed decisions.”