Posts Tagged ‘Jobs in Bahrain’

If I receive another irrelevant CV again……….

October 30, 2012
Fill more client vacancies in less time! from Munir Mamujee
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Dear Hiring Manager. If you are fed up going through CVs, why not give us a call…..

October 30, 2012
Online Recruitment Advertising Solutions from m2r from Munir Mamujee

International customer service – 5 top tips

May 24, 2011

So, how do you keep clients happy when you are working across the globe?

Here are m2r’s top 5 tips on how to retain clients that span time zones, languages, culture and of course, distance.

1. Visit regularly

It is too easy to win the client and then resign yourself to emails and phone calls. You have to make the effort to keep developing the relationship. In cultures where friendship comes before business, if you do not want to invest in the time or effort to visit these companies, your relationship will be very short lived. Try to go at least once a quarter, depending on distance.

2. Take an interest in the country where the client is based

If the client thinks you are only after their money, again, no trust will be formed. You are a guest in their country and you need to make a concerted effort to understand the culture, at least some of the native language, the history and also, get a feel for the place. Don’t spend your time in the hotel or the bar, this will not lend itself to building client relationships.

3. Get them to take an interest in where you are from.

Building relationships is a two way process, so, involve your client by showing them your home town etc. They will feel that there is a bond and a trust and that you want to involve them in more than just a one dimensional relationship. I am from Wakefield and trust me, very few of my clients knew of Wakefield before I visited them! Now they now all about the place. It has really helped cement my relationship with them.

4. Get to know your clients as human beings.

This is especially prevalent in cultures where family comes first. If the client feels that you are only interested in their business, you may get one order but that will be it. Take an interest in their life. Again, if this does not interest you then maybe international business is not for you.

5. Go the extra mile

Companies want to work overseas, sometimes for the wrong reasons and this leads to cynicism towards your whole industry. Show your international clients that you are different by delivering exceptional service, maintaining close contact and taking a genuine interest in their business, themselves as individuals and their country. You need to act and appear that you are merely an overseas extension of their current supply chain, not just a person or company that is looking at just the financial reward. This will only lead to very short term gain and open the doors to your competition.

From my experience, using these five tips as a guide will put you head and shoulders above your competition and cement your business relationship with your overseas clients. Don’t forget to deliver what you say and always exceed expectations, but that goes without saying!

A week in Bahrain – 18th October to 26th October 2010

November 20, 2010

Well, it’s that time again. As you know, I visit Bahrain three times every year to meet new and current clients and gather information on their current jobs in Bahrain and forthcoming vacancies. With our new and innovative low cost recruitment service, this trip was always going to be a bit special. I was not mistaken.

Monday 18th October

Following a BA flight from Manchester via Heathrow, I landed in Bahrain and into heat, humidity and solace. For the first time in my life, my case was the first onto the carousel and therefore I was the first out into Bahrain. After purchasing 8BHD worth of Zain credit I was hoping Martin, my driver, was waiting to meet me. Unfortunately he got his times wrong so I had a wait. Firstly outside but after the humidity began to hit (after 5 minutes) I belonged to the God of aircon. It was great to see Martin, not only because I was tired but because he is a great guy and really looks after me.

I arrived at my hotel, The Gulf Hotel Bahrain and after a speedy check in, I was in my apartment. My home for the week. It may cost a bit more but for ease, hospitality and comfort, I would not stay anywhere else. Oh yes, they are also a client and reciprocal business is never a bad thing.

A pint in Sherlocks and then bed.

Tuesday 19th October

2 meetings today followed by the Bahrain British Business Forum (BBBF) networking lunch. I attend every time I am in Bahrain, it is nice to walk into a venue and be recognised and welcomed. As well as meeting regular faces, I always come away with new contacts which (I hope) will turn into clients. It was mentioned again about honorary membership, I hope this becomes a reality.

The previous meetings were in Manama with one of the major hotel groups and then down to the circuit where I have just placed their new Commercial Director. The hotel is undergoing a major refurb and it was fascinating to see the work and I look forward to see the end result. Bahrain International Circuit, the home of the Bahrain F1 grand prix, is always a pleasure to visit. Being a fan, meetings in Sakhir tower always fill me with pride and I can’t wait for the race in March as I have been given tickets to attend. I feel very proud to receive these and a testament to my hard work. The meeting went well, agreed a new contract and presented a gift to the HR Director as a token of my esteem. I was then provided with transport back into town which I was extremely grateful for.

After the BBBF lunch, I has sufficient time to catch up with events in the UK office before attending ‘Gulf Night Out’ at the Gulf Hotel. I was the guest of the GM and also GM of Gulf Brands International, I was not prepared for the sight in the hotel garden, over 400 people enjoying the fantastic food serves by each of the hotel’s many restaurants and some light hearted entertainment. To round off my first full day, eating excellent food in excellent company, outside in a t-shirt (bear in mind October in the UK is not particularly warm!!) was a delight. After stuffing my face I retired, well aware that I had 7 meetings the following day.

Wednesday 20th October

Yes, you heard right. 7 meetings. Well, the trip is not a holiday. I plan on developing clients in Tahiti by the way…..

First meeting was with an existing client, pitched our online recruitment advertising service (did I mention it is unique to the Middle East?) and it went down very well. I was given some senior vacancies, discussed family and left invigorated and it set the scene for the day. Coming from a cold, rainy climate, it helps when I get the opportunity to work in sunshine and warmth.

Second meeting was new business, a referral which ended with a gift by the CEO and a lift back to my hotel by him also. So, it went pretty well.

After this was lunch at the rather excellent Thai restaurant at the Gulf Hotel, with a client who had organised most of my extracurricular activities in Bahrain. (Cheers Ron.) This was followed by a meeting with the HR Director of the hotel, again, good to put a face to the name, after all, I have placed candidates with him and then some brief chill out time before a do at the British Embassy.

This was the SIG event organised by the BBBF and it was a great event for networking in great surroundings, although it was incredibly humid! Again, the more times I can show my face, the more credible I become. Hence the interview in October’s GFI and agreement of a 12 month contract with Arabian Magazines, courtesy of my good friend, Nick Cooksey.

To round the day off, drinks with the new Commercial Director of Bahrain International Circuit and the new F&B Manager at the Capital Club (both recruited by me). If anyone wants cheetahs at their wedding, ask me. Jamal, sorry!

Thursday 21st October

Final day before the weekend. (For those not in the know, weekends in Bahrain are Friday & Saturday). 5 meetings followed by dinner with a very important client. Already looking forward to my first ever weekend in Bahrain but I have work to do first!

Our unique low cost recruitment service really came into its fore today. ‘Entrepreneurial’, ‘innovative’ and ‘a breath of fresh air’ are just some of the comments made today. I even got a call from the GM of a hotel in Bahrain who had seen my video about the trip, so all in all, a good day.

My first meeting was a referral and I had to sell and maintain credibility in the face of adversity. I came out with an order (not the first of the trip by the way!) and new found respect for recruiters. Why oh why are there companies in my industry that ruin it for the rest of us????

The second, third and fourth were with existing clients, both very very important to me and both general trading families. They appreciated the portfolio that I can put together, all the press cuttings, awards and recognition received for our Middle East work went down really well. If I am not going to shout about our success, who else is? To be fair, I did show our portfolio / brag file in every meeting and it always received the response I was hoping for. It is always nice when clients ask how they can help me in a meeting, it really shows that we have mutual respect.

The final meeting was back at the hotel, relaxed, informal but still productive. I really seem to come into my own when I work in this region, I am not being boastful but my passion is obvious.

Dinner was at Al Arisha, a Lebanese restaurant in Umm Al-Hassan. I have had Lebanese food before but not like this. The atmosphere was relaxed, the food and service was excellent and the company equally as good. I will certainly go there again. If I can find it.

Weekend – hurrah!!!

Friday 22nd October

Now this is a novelty. Being away on business and getting a lie in. After the five hour meal the night before and a rather hectic couple of days, it was needed.

A client and fast becoming a good friend, had arranged for us to go to brunch at the Movenpick, near the airport. To say that I was most looking forward to it was an understatement. Having never been to a brunch before, I was not sure what to expect. I have heard the stories and did not want to become one of them. I was very pleasantly surprised and more to the point were my hosts. If you have never been, then go. They even have Babybel in the cheese room!!!

After bumping into some friends back at the hotel and wondering why there was no football on – it was a bit weird having a weekend on a Friday, it was off to get ready for another do, this time, Wine & Dine at the Gulf Hotel, again as a guest. The star of the evening was Franco Tommasi, Italian vineyard owner and producer of some exquisite wines, located near Verona. Along with him was the Italian Ambassador and his wife and I was privileged to be seated on their table. Surprisingly enough, I enjoyed great wine and great food, the only worry was that bestowed by my belt. A nice end to my first full weekend day in Bahrain.

Saturday 23rd October

Nothing to do today! Now that is a bizarre feeling. So I went to the souk and behaved like a tourist. For the first time since I have been working in Bahrain I have actually been able to properly chill out. It was a great feeling and I was going to take full advantage. The souk is excellent, I really like experiencing the original culture of a place, I cannot get over the fact the people in my industry recruit into a region / country / kingdom and base their knowledge on Google. Well, I suppose this is why we have the clients we have and have won the awards that we have.

A nice day, then a meeting with a client over some drinks, pitched our recruitment advertising service and again, went down well. Back to work tomorrow. On a Sunday. Still feels weird.

Sunday 24th October

Only four meetings today and then dinner with client / friends. However, all the meetings today are new business so I had to make sure that I was firing on all cylinders.

I was thankful for (kind of) having two days off, at least I could recharge. The meetings ranged from full on grillings to a chat, it is the chatty meetings that worry me as you can never gauge how well they have gone. But after three years of recruiting in Bahrain, I would like to think that I am beginning to get a handle on things.

Even when I sat at the wrong table believing the guy was my contact, it was laughed off when in other cultures this would have been a massive faux pas and would have ruined the day.

The meetings went well, generated business through our low cost recruitment service as well as receiving traditional assignments. It seems as if the last three years are beginning to pay off.

Oh and dinner was great. Copper Chimney in Bahrain is great for curry, huge portions and great value for money, I wish I was on commission!!

Monday 25th October

Last day. Boo. Has it been productive? Yes. Final 5 meetings, lunch at the Capital Club and dinner at Sato.

First was with a current client, again I pitched our new service, went down well and our innovation was appreciated. The second meeting was back at the hotel and then the third was across the road from where I had just been. I suspect that my journey planning was not as good as I thought. However, the third meeting was in the most exclusive private club in Bahrain, who are a client. The views are spectacular and I love the whole atmosphere. The new F&B Manager was recruited by me and he treated me to lunch, beautiful venison burgers coupled with that view, an excellent combination. It was a shame that I had to cancel my next meeting due to time, Shariq, my apologies once more.

The last two meetings were with the same client, quite fitting as they had really looked after me during my visit. I was presented with a gift and the opportunity to see how much I knew about their team, talk about being on the spot! Thankfully I guessed right, much to my delight / amazement / relief!

So, all that was left now was to check out. Not quite.

I had recently placed the new Assistant Bar Manager at the Margarita Mexicana and I had to go and say hello before I left. He treated me to some potent but tasty cocktails before I headed to Sato for a farewell dinner. Now I have had Teppanyaki in the UK but this was something else. A fitting send off.

After my final sumptuous meal of a busy week, it was to the airport where I discovered that copies of the October issue of GFI were in the Dilmun Lounge. So, I proceeded to open some of the copies to the page which had my full page article, including photo, just to see if I got any acknowledgement from my fellow would be passengers. I didn’t by the way.

————

Well, that’s it.

The guys in Sherlocks think I am a regular. There are now 2 books on Wakefield sitting on coffee tables in Bahrain and our profile continues to grow.

Another week done, next trip Jan, then March, then October etc etc etc. Long may the adventure continue.

munir@m2rglobal.com

Retail Store Manager (Alcoholic Beverages) needed in Bahrain

October 28, 2010

c£30,000 (tax free) + Fully expensed apartment, car allowance, annual flights home, 30 days holiday, Full Medical, Laundry Allowance, Cargo Allowance, Excellent Bonus Scheme

This major employer in Bahrain is looking for a Retail Manager with considerable experience of managing a high volume, fast paced liquor store, ideally in a multi cultural environment. This is a very profitable outlet selling the full range of alcoholic beverages from the budget to the premium ranges, with expansion plans already agreed, the store will be a even bigger and even better. Coupled with a highly successful online retail function, this is an excellent opportunity for someone with the experience, drive, desire and motivation to relocate to Bahrain.

You will have a grocery / supermarket background within alcoholic beverages, be heavily focused on generating new ideas and promos to increase sales and want a new challenge. You will have managerial experience and be able to motivate the in store teams. You will have e-shopping experience and be able to use planograms. We want an entrepreneur who can make this store their own.
The successful candidate will be starting just after the New Year.
You will receive an excellent tax-free package, all inclusive accommodation, car allowance + other expat benefits.

m2r visit to Bahrain – 18th to 25th October

October 8, 2010

Using job boards to recruit staff – www.onlinerecruitmentadvertising.co.uk

October 8, 2010

A video introduction to m2r.

October 8, 2010

So, what have we been up to recently?

December 10, 2009

For some reason I neglected to deliver a diary blog of m2r’s latest trip to the Middle East. I plan on making up for this now however.

Courtesy of the British Government’s Gateway to Global Growth Programme of which we are a part of, I, as international ambassador of m2r Ltd, travelled for free, top deck of a 747 to Dubai on the 16th October this year. The aim was to spend 1 day working in Dubai, 1 day in Abu Dhabi and then fly to Bahrain for 5 days.

So, day 1:

Friday 0ctober 16th

After a relaxing business class flight from Heathrow to Dubai I arrived at the Al Murooj Rotana, opposite Dubai Mall with time to spare. So a couple of beers to relax followed by organising my work notes for the two days in the UAE seemed like a good plan.

Saturday October 17th

Dubai Mall was strangely quiet. I know Dubai is going through troubled times but with the reduction in hotel prices I thought that the tourist trade would have increased. The roads are still jammed so the mass emigration that people have been harping on about has not had that much effect to the traffic. Anyway, a quiet mall means I could do my ‘daughter shopping’ at my leisure and without stress. By the way, I was shopping for presents for my daughter, not literally for a daughter. I always ensure I have one day off before working in the Middle East, through bitter experience I have realised that getting off a plane into 7 days of meetings is not the best idea.

Sunday October 18th

First day of work. I have to quickly get in into my head that today, although being Sunday, is effectively Monday, but it isn’t, it’s Sunday. If you see what I mean. 5 meetings today, spread across Dubai. All with current clients but it is important to maintain the relationships, especially as we are coming up to budget time. Our clients In Dubai really appreciate me coming over, although it is quiet on the recruitment front, it will kick off again and I want to ensure m2r is still at the forefront of their minds. With so many companies in my market doing a disappearing act from Dubai, this is an ideal opportunity to cement some relationships and instil confidence with our clients that we are not going the same way. So, all in all, a productive day.

Monday October 19th

Very very early start today. Going to Abu Dhabi for 2 meetings, first one at 9am, meaning having to leave Dubai at 5.30am. I was privileged to have a meeting at Al Yas Circuit, home of the Abu Dhabi Grand Prix. It was fascinating to see it, one week prior to the race. 15000 workers all frantically making sure the circuit was ready. Ferrari world looks great, as does Yas Hotel. It begs the question why I turned up a week before the race and not actually for the race, but such is life. Who wants to party on Branson’s yacht anyway!!! As I am writing this in December, it is plain to see that the circuit was ready and they did a fantastic job. The second meeting was with a government owned company, very interesting and I am sure we will be working with them early 2010. By the way, October in the UK, cold. October in the UAE, 35 degrees. Bring it on!!

After this meeting it was a hot foot to the airport (3hrs away) to catch the flight to Bahrain. I was able to visit 3 more Emirates before I flew so I have now been to Dubai, Abu Dhabi, Sharjah, Ajman and Umm Al Quwain. All very different! I bet that I am the only recruiter from Wakefield, West Yorkshire that can boast visiting all of these places for work!

Landed in Bahrain early evening, feel home again. I love Bahrain. This is my third visit this year, all for work. I think that says it all. We are getting a very good reputation in the Kingdom and I am delighted with this. I am proud to work with the clients we have and long may this continue. Anyway, enough of the saccharin. As m2r is now working in the hospitality market, I was invited to stay with a client. Beautiful hotel, only opened a few months ago. Slap bang in Seef to commuting is dead easy. Martin, my driver of old, was a welcome face as well. He is a good lad.

Tuesday October 20th

3 meetings today plus the BBBF luncheon. I am also having dinner with our partner company, Elite Recruitment based in Tubli. These meetings are a mix of new business and existing client visits and with our new initiatives in the region, they all should go well. The BBBF networking luncheon at the Golden Tulip is always fun, this will be my third one, probably more than some of the local members have been to! It was great to walk in, on my own, and be greeting with welcome faces and lots of hand shaking. I am beginning to be accepted here and this is the first step to establishing some good business relationships. I even had business people coming up to me saying they knew I was coming and wanted to say hello! Fantastic! I arranged to meet some current clients there also, it was great that some managed to turn up, it was also nice to know that they were there specifically to meet me. BBBF lunches are always good, the food is great and the company is top notch. I am hoping to be an associate member, time will tell……..

Wednesday October 21st

Well, I never made it to dinner last night. In hindsight arranging to go for a Kerala curry a few hours after a 5 course BBBF lunch was not the greatest idea. However, I did go to Elite’s offices and then to Sherlocks for some beers with them. Yazied and Ranjeeta are great people, very driven but down to earth with it. I cannot believe how fast Ranjeeta drives but that’s a different story. I am sure this is the start of a great relationship between m2r and Elite.

Today 7 meetings are arranged. Due to some ‘technical hitches’ I arranged for Elite to attend a couple of these meetings which they did. I spent the day with one of the Bahraini trading companies that I work for. I was introduced to some very influential people. Several projects were discussed and they appreciated my refreshing approach. Looking forward to working with / for them. The evening was spent in the British club, lovely place with cheap beer. Just what you want after a hard days work.

Thursday October 22nd

Final day before the weekend. (Today is Friday, no Thursday but it feels like Friday etc etc). Another 6 meetings today. 1 of them is with a client who has flown specially from Qatar to see me, this is a tremendous honour. All go really well. I was very impressed with the fish at Chico’s in Adliya, the cigars were very good too. I never realised that Castro himself used to go there. However not being used to smoking fat cigars, I did think my head was going to fall off after a while. All in all it has been a profitable if extremely tiring trip. I can look forward to an evening off followed by a relaxing day before the red eye back to Heathrow.

Friday October 23rd

Had a good night with Yazied last night, saw a typical Arabian bar, gets me set for Saudi in March! Today, being Friday (Saturday, Friday, you get the gist) I am doing nothing. A bit of shopping followed by spending the afternoon at my mate’s villa in Janusan. It is important that I see a local expat villa as how UK recruitment companies can offer an expatriation service without seeing firsthand the type of accommodation you can live in beats me. If you remember, on my last trip, I actually stayed in an apartment as opposed to a hotel for the same reason. Another USP me thinks…..

So goodbye Bahrain / UAE until March 2010 at least.

Good trip?

Well……

·         30 meetings.

·         Vacancies ranging from CEO to Accounts Assistant.

·         Reputation increased / cemented.

·         Partner company met, vetted and relationship being built.

So yes, all in all, a great trip.

 

 

Back to the Gulf…..

September 7, 2009

I can’t stay away….

So, on the 16th October I return to Dubai for 2 days and then onto Bahrain for 5. As part of the Gateway to Global Growth Programme I am flying BA Club World FOC! Well, it is not as if I am going on holiday….

The usual diary will be up and running, I wonder what the latest Bahraini fad will be. 150 varieties of banana? 207 species of cat? The mind boggles.

Looking forward to meeting our clients in Dubai, I have not been for 12 months, a lot has happened in Dubai during this time. I am sure I don’t have to go into detail on this one. I will get to spend some time with my first overseas Consultant, Kelly. She is doing a sterling job.

So, if anyone wants to meet me between the 16th and 23rd October in Dubai or Bahrain, get in touch!